The ORTUR H20 is an absolute beast! I'm a professional crafter, and this laser engraver has become an essential part of my workshop. It can handle a wide variety of materials, from delicate fabrics to tough metals. The auto - focus feature is a lifesaver, saving me so much time. The quality of the engravings and cuts is consistently excellent. Plus, the customer support from ORTUR has been great. Whenever I had a question, they were quick to respond. If you're looking for a reliable, high - performing laser engraver, look no further than the H20.